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A2-B1

More control over deliveries with FedEx Delivery Manager

More control over deliveries with FedEx Delivery Manager

FedEx

1M views 3 years ago

Warm-up Questions

What do you think “More control over deliveries” means?
What kinds of delivery problems can happen when you are busy?
How might an app help you manage deliveries?

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Start With: Word Definition

Order: Alphabetical Random

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More control over deliveries with FedEx Delivery Manager

A package for a wedding (00:00 – 00:22)

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1. What item did the speaker find?

A birthday cake
The perfect dress
A new phone

2. What event is mentioned?

Jennifer's birthday
Jennifer's wedding
Jennifer's graduation

3. Why can’t the person be home on Friday?

They are traveling
They have a meeting
They have a dentist appointment

More control over deliveries with FedEx Delivery Manager

Changing the delivery location (00:22 – 00:43)

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1. Why do they NOT want it on the front porch?

It might be the wrong size
They don’t want it sitting there all day
It is too heavy to carry

2. Where do they first want FedEx to drop it off?

To the garage
To the side door
To the front porch

3. Where do they decide to have it delivered instead?

The FedEx office on 14th
A locker at the mall
A neighbor’s house

More control over deliveries with FedEx Delivery Manager

What FedEx Delivery Manager offers (00:43 – 01:01)

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1. What does Delivery Manager help you do?

Pay for groceries online
Book dentist appointments
Adjust shipments to fit your busy schedule

2. How can delivery to the side door be confirmed?

Verified with a phone call
Verified with a photo
Verified with a signature from a neighbor

3. What should you download and sign up for?

A weather app and a calendar
A wedding planning app
The FedEx Mobile app and FedEx delivery manager

More control over deliveries with FedEx Delivery Manager

Transcript will load here…

1. What is the main problem in the video?

The person cannot find a dress to buy
The person lost their phone
The person may not be home when the package arrives

2. Which solution is shown in the video?

Canceling the order
Changing where the package is delivered
Asking the wedding to start later

3. What is the main purpose of the video?

To teach fashion design
To advertise a service that gives more control over deliveries
To explain how to become a dentist

Discussion Questions

Discuss the ideas from this video

More control over deliveries with FedEx Delivery Manager

What do you usually do if you are not home when a package arrives?
Is it safer to deliver a package to a side door or to a FedEx office? Why?
Have you ever had a package stolen or damaged? What happened?
What delivery options would be most helpful for your schedule?

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