Youtube Exercise » English Grammar Homework

A2-B1

🏨 Hotel Check-in & Check-out English Conversation | At The Hotel Conversation

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205 views 3 months ago

Warm-up Questions

What information do you usually need when you check in to a hotel?
What problems can happen at check-out, and how can you solve them politely?
What hotel services (wifi, gym, breakfast, parking) are important to you when you travel?

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🏨 Hotel Check-in & Check-out English Conversation | At The Hotel Conversation

Segment 1: Hotel check-in (reservation, room details, services) (00:00 – 04:43)

Transcript will load here…

1. How many nights is the reservation for?

Two nights
Three nights
One night
One week

2. Why does the hotel need a credit card?

To confirm the guest's name
To pay for breakfast
To open the elevator
For incidental charges (like snacks or minibar items)

3. Where are the elevators?

Behind the cafe
By the pool
Next to the gym
Inside the lobby restaurant

🏨 Hotel Check-in & Check-out English Conversation | At The Hotel Conversation

Segment 2: Check-out and fixing the bill (04:43 – 09:54)

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1. Why was there a $30 charge at first?

Room service delivery
The mini bar
A resort fee
Parking

2. What does the resort fee cover (according to the receptionist)?

The pool and the gym
Breakfast and dinner
Laundry and airport transfer
Wifi and parking

3. After the discount and corrections, what is the new total?

$390
$430
$410
$400

🏨 Hotel Check-in & Check-out English Conversation | At The Hotel Conversation

Segment 3: Another check-in + lost luggage at the airport (09:54 – 20:31)

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1. How much is parking per night?

$20 per night
$10 per night
$25 per night
$15 per night

2. Why is the bag still in London?

The airport was closed
The connection time was too short
It was too heavy
The tag was missing

3. What should the travelers do to get reimbursed for essentials?

Buy nothing until the bag arrives
Call the hotel manager
Pay with cash only
Keep all their receipts

🏨 Hotel Check-in & Check-out English Conversation | At The Hotel Conversation

Transcript will load here…

1. Which information is commonly requested at hotel check-in in the video?

Passport/ID and a credit card
A driver’s license only
A student ID only
A work contract

2. What is the best action when you see an incorrect charge on your hotel bill?

Argue loudly without listening
Ignore the receipt
Politely ask for a breakdown and explain the problem
Pay immediately and leave

3. When luggage is delayed, what is one useful thing to ask for?

A claim number to track the bag
A new passport
A restaurant reservation
A free hotel room for a week

Discussion Questions

Discuss the ideas from this video

🏨 Hotel Check-in & Check-out English Conversation | At The Hotel Conversation

Which check-in questions in the video are most useful for you (wifi, breakfast, gym, keys, room type)? Why?
Have you ever had a problem with a hotel bill? What happened, and how did you solve it?
Do you think a resort fee is fair if some facilities are closed? Why or why not?
If your luggage didn’t arrive, what would you buy first, and what would you ask the airline to do?