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How to listen so people can think | My (Monica) Schüldt | TEDxStockholm University

TEDx Talks

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Warm-up Questions

What do you think it means to “listen so people can think”?
In your experience, how common is interrupting in conversations at work or at home?
What makes you feel that someone is giving you their full attention?

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How to listen so people can think | My (Monica) Schüldt | TEDxStockholm University

Interruption vs. attention: why it matters (Max’s story) (00:00 – 03:56)

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1. How does the speaker describe interruption when it comes to thinking?

A normal habit that doesn’t affect thinking much
A sign that people are highly engaged
A destructive act that damages thinking
A helpful way to speed up conversations

2. What did Max’s mother promise to do while he spoke?

Record the conversation for later
Give advice after every sentence
Not interrupt him
Correct him when he was wrong

3. According to the speaker’s experience, when someone is given full attention and not interrupted, how often do they come up with their own solutions?

Almost never
At least 50% of the time
About 25% of the time
About 10% of the time

How to listen so people can think | My (Monica) Schüldt | TEDxStockholm University

Creating a “thinking environment”: attention, equality, and the ‘round’ (03:56 – 12:36)

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1. What is the name for the set of conditions (made up of behaviors) that helps people think well?

A thinking environment
A productivity system
A debate framework
An active listening protocol

2. In a group “round,” how does the next person typically get invited to speak?

People speak whenever they feel ready
The current speaker says something like, “I’m done. What do you think?”
The facilitator chooses the next person
Someone interrupts to add an idea

3. What ultimately saved the company in the management team example?

Engaging staff to raise morale
Finding many new clients immediately
Cutting staff costs through early retirement
Speeding up product development

How to listen so people can think | My (Monica) Schüldt | TEDxStockholm University

Appreciation, subtle interruptions, and applying it to relationships and society (12:36 – 17:28)

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1. What does the speaker say appreciation can do in groups or meetings?

Replace the need for equal speaking time
Reduce the need for planning
Make discussions more competitive
Completely change the atmosphere

2. Which is one way of interrupting mentioned by the speaker (besides speaking over someone)?

Interrupting digitally
Taking notes while listening
Saying “thank you” after someone finishes
Asking clarifying questions at the end

3. What change does the speaker suggest could happen if partners promised to listen with full attention for five minutes every day?

Divorce rates would drop
People would work longer hours
Arguments would completely disappear
Children would sleep earlier

How to listen so people can think | My (Monica) Schüldt | TEDxStockholm University

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1. What is the main idea of the talk?

Only experts can create good ideas
Giving full attention without interrupting helps people think better and find solutions
People should speak more to persuade others quickly
Meetings are always a waste of time

2. Why does the speaker focus more on “attention” than “listening”?

Because attention and listening mean exactly the same thing
Because listening is impossible in groups
Because you can listen while planning what to say next, which reduces real attention
Because attention is only needed for children

3. According to the speaker, what helps quiet people start contributing in meetings?

Allowing interruptions so they can jump in
A process where everyone gets equal time and no one is interrupted
Having only managers speak first
Using more PowerPoint slides

Discussion Questions

Discuss the ideas from this video

How to listen so people can think | My (Monica) Schüldt | TEDxStockholm University

Think of a time you were interrupted while explaining an idea. How did it affect your thinking and your confidence?
Which is harder for you: not interrupting, or giving full attention without planning what you will say next? Why?
How could you use a “round” in a real group you belong to (class, team, family)? What rules would you add?
Do you agree that giving people correct information often doesn’t change behavior, but thinking together can? Share an example.