Youtube Exercise » English Grammar Homework

B2-C1

American Business Culture and Etiquette | International Management | From A Business Professor

Business School 101

10K views 4 years ago

Warm-up Questions

What do you think “business etiquette” includes in the United States (for example: greetings, meetings, emails, clothes)?
How might American business culture be different from business culture in your country?
If you were learning international management, what questions would you want to ask a business professor about the U.S.?

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American Business Culture and Etiquette | International Management | From A Business Professor

Overview: U.S. business environment (00:00 – 02:18)

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1. What is the main purpose of the video?

To discuss U.S. business environment, culture (Hofstede), and etiquette
To compare U.S. and UK tax systems
To explain how to become a billionaire in the U.S.
To teach American slang for business meetings

2. According to the video, the U.S. dollar is described as what?

The world’s least stable currency
The currency most used in international transactions and the world’s foremost reserve currency
A currency used mainly in Europe
A currency used mostly inside the U.S.

3. On the Corruption Perception Index 2021, what rank does America have (out of 180 countries)?

11th
1st
180th
27th

American Business Culture and Etiquette | International Management | From A Business Professor

Hofstede’s six cultural dimensions (U.S. scores and meanings) (02:18 – 07:03)

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1. What does a lower power distance in U.S. business culture suggest?

Workplaces are typically more formal and strongly hierarchical
Employees often use first names and have more access to superiors
Employees avoid speaking to managers directly
Dress and communication are always strict and traditional

2. What is the U.S. score for individualism mentioned in the video?

3. What does the video say is typical of a short-term orientation in the U.S.?

Strong focus on postponing pleasure for distant goals
Perseverance and growth over long periods
Seeking instant gratification and wanting results quickly
Avoiding advertising and spending

American Business Culture and Etiquette | International Management | From A Business Professor

Organizational culture and business etiquette in the U.S. (07:03 – 11:30)

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1. How are negotiations commonly viewed in the U.S., according to the video?

As a place to hide facts and avoid data
As problem-solving exercises based on mutual benefit
As personal tests of loyalty
As something to avoid until you have a friendship

2. What does the video say about agreements and contracts in the U.S.?

Written contracts are less important than personal relationships
Contracts are legally binding documents and may be referred to if disagreements happen later
Verbal agreements are usually considered binding
Contracts are optional if both sides trust each other

3. What tip range does the speaker recommend for good service?

30% to 40%
1% to 5%
15% to 25%
5% to 10%

American Business Culture and Etiquette | International Management | From A Business Professor

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1. Which idea best matches the communication style described in the video?

Relatively straightforward, which may seem blunt to foreigners
Focused on long storytelling before decisions
Indirect and highly formal, with many hints
Mostly silent to avoid conflict

2. In the video, why might Americans want to reach an agreement quickly?

Because meetings usually last three hours
Because they believe time is money
Because contracts are never used
Because personal relationships must come first

3. Which topic is described as generally taboo for small talk at work in the U.S.?

Income
Hobbies
Sports
Entertainment

Discussion Questions

Discuss the ideas from this video

American Business Culture and Etiquette | International Management | From A Business Professor

Which Hofstede dimension (power distance, individualism, masculinity, uncertainty avoidance, long-term orientation, indulgence) best describes your country’s work culture? Give an example.
The video says Americans may sound “blunt” but “trustworthy and efficient.” Do you agree? When is direct communication helpful, and when can it cause problems?
Have you experienced differences in greetings, personal space, or small talk at work or school? What surprised you?
What etiquette advice from the video would be most important for a visitor doing a job interview or attending a meeting in the U.S.?