Youtube Exercise » English Grammar Homework

A2-B1

English for Hotel and Tourism: "Checking into a hotel" | FREE Course (link in description)

LinguaTV.com

7.3M views 16 years ago

Warm-up Questions

When you check into a hotel, what information do you usually need to give?
What problems can happen when you arrive at a hotel with a reservation?
What hotel services (for example, Wi‑Fi, pool, gym) are important to you when you travel?

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English for Hotel and Tourism: "Checking into a hotel" | FREE Course (link in description)

Arrival and reservation problem (00:00 – 01:05)

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1. How long is the guest planning to stay?

Three nights
One night
Two weeks
One week

2. What problem does the hotel have at first?

The guest forgot his ID
They cannot find a record of the booking
The elevator is broken
The hotel is closed

3. What does the hotel offer the guest?

A room next to the pool
A cheaper room
A free taxi to the airport
An upgrade to a business suite

English for Hotel and Tourism: "Checking into a hotel" | FREE Course (link in description)

Wi‑Fi, amenities, and ID (01:05 – 02:03)

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1. What does the guest receive to use the internet?

A new phone
An access code and instructions
A personal computer
A paper map

2. How did the guest get to the hotel?

By train
By his own car
By bus
By taxi from the airport

3. Why is the guest visiting the city?

To study at a university
To attend a business conference
To play in a sports event
To see family

English for Hotel and Tourism: "Checking into a hotel" | FREE Course (link in description)

Check-in complete and directions to the room (02:03 – 02:41)

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1. What room number does the guest get?

2. Which elevator should the guest take?

No elevator is needed
The elevator on the left
The service stairs
The elevator on the right

3. What will happen to the guest’s suitcase?

A bell boy will bring it up
It will be sent back to the airport
The guest must carry it alone
It will be stored for three days

English for Hotel and Tourism: "Checking into a hotel" | FREE Course (link in description)

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1. What should you do if a hotel cannot find your reservation?

Show your reservation number or proof of booking
Hide your ID
Leave immediately without speaking
Ask to check out

2. In this video, what is the hotel’s solution when the booked room type is not available?

Ask the guest to sleep in the lobby
Upgrade the guest to a different room
Move the guest to another hotel
Cancel the stay

3. What is one common thing hotels ask for during check-in?

A school report card
A medical record
A library card
A form of ID

Discussion Questions

Discuss the ideas from this video

English for Hotel and Tourism: "Checking into a hotel" | FREE Course (link in description)

Have you ever had a problem with a hotel reservation? What happened, and how was it solved?
Would you accept an upgrade if your room type was not available? Why or why not?
What questions do you usually ask at the front desk when you check in (Wi‑Fi, breakfast, parking, etc.)?
The hotel mentions being next door to a family with children. What room location would you prefer, and why?