Youtube Exercise » English Grammar Homework

What Does a Sales Manager Do? | What is a Sales Managers Daily Action Plan?

Dave Lorenzo

1,070 views 1 year ago

Warm-up Questions

What do you think a sales manager does in a typical day?
If you hired a sales manager, what would you want them to focus on first?
What could a “daily action plan” for a sales team include?

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What Does a Sales Manager Do? | What is a Sales Managers Daily Action Plan?

Introduction + Focus #1: Daily Basics (00:00 – 04:10)

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1. How many main things does the speaker say a sales manager must focus on every day?

Five
Three
Ten
Thirty-one

2. What name does the speaker give to the practice of focusing on one key activity each day?

Weekly targets
Monthly audits
Performance reviews
Daily basics

3. Which example is mentioned as a possible sales “basic”?

Put every opportunity into the CRM system
Write a quarterly report
Hire two new managers
Cut the marketing budget

What Does a Sales Manager Do? | What is a Sales Managers Daily Action Plan?

Focus #2: KPIs + Focus #3: Daily Communication (04:10 – 07:50)

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1. When should a sales manager check KPIs, according to the speaker?

Only at the end of the year
Once a month
Only when sales are down
For the previous day (e.g., Tuesday checks Monday)

2. What is one example of a KPI mentioned in this segment?

Number of sales calls made
Number of vacation days taken
Number of website visitors
Number of products manufactured

3. How long is the daily standup meeting described as being?

2 hours
15 minutes
45 minutes
5 minutes

What Does a Sales Manager Do? | What is a Sales Managers Daily Action Plan?

Focus #4: Go on Calls + Focus #5: Referrals for Hiring + Outro (07:50 – 11:10)

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1. What feedback method does the speaker recommend when coaching inside salespeople?

A written test after each call
Silent observation only
The feedback sandwich
Only negative feedback

2. Why does the speaker say a sales manager should go on calls with salespeople?

To build a common frame of reference and understand the work
To reduce the number of customers
To avoid tracking KPIs
To replace the salesperson on the call

3. What is the main reason given for asking top performers for referrals?

They control the company budget
Talent knows talent
They have the most free time
They write the CRM software

What Does a Sales Manager Do? | What is a Sales Managers Daily Action Plan?

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1. Which option best summarizes the overall daily priorities described for a sales manager?

Reinforce key behaviors, track results, communicate daily, coach on calls, and recruit through referrals
Focus mainly on marketing campaigns and product design
Spend most of the day doing accounting and IT support
Avoid meetings and let the team work independently without guidance

2. What is the relationship between “daily basics” and KPIs in the video?

Daily basics are irrelevant if KPIs are high
Daily basics are the same as company news
KPIs are only used for hiring new people
Daily basics are daily behaviors to reinforce, while KPIs are measurements to check

3. What is one major purpose of the daily standup meeting as described?

To negotiate salaries
To replace one-on-one coaching
To punish low performers publicly
To motivate the team and align them on priorities

Discussion Questions

Discuss the ideas from this video

What Does a Sales Manager Do? | What is a Sales Managers Daily Action Plan?

What “daily basics” would you create for a sales team in your industry or job? Give 2–3 examples.
Do you think checking KPIs every day helps performance, or can it create too much pressure? Why?
What makes a short daily meeting motivating instead of boring? What should be included or avoided?
Is it a good idea to recruit new employees mainly through referrals? What are the benefits and risks?