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Checking in at the Hotel | How to Check in at a Hotel | Beginner Travel English

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114K views 6 years ago

Warm-up Questions

When you travel, do you usually stay in a hotel or somewhere else?
What information do you think you need to check in at a hotel?
What questions might a hotel receptionist ask at check-in?

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Checking in at the Hotel | How to Check in at a Hotel | Beginner Travel English

Greeting and reservation details (00:00 – 00:24)

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1. What does the guest say they have?

A restaurant booking
A flight ticket
A reservation for tonight

2. What is the guest’s name?

Tony McKay
Tony Miller
Tom McKay

3. What room did the guest reserve?

A deluxe room for one night
A single room for four nights
A double room for two nights

Checking in at the Hotel | How to Check in at a Hotel | Beginner Travel English

ID, credit card, and upgrade (00:24 – 00:55)

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1. What does the staff ask to see first?

A passport photo
A membership card
Some form of ID

2. Why does the staff need a credit card on file?

To pay for breakfast now
To buy gym equipment
In case the guest uses the minibar

3. What does the deluxe room include?

Breakfast and use of the gym
Free parking and a bigger TV
Dinner and airport pickup

Checking in at the Hotel | How to Check in at a Hotel | Beginner Travel English

Signing, room number, directions, and breakfast time (00:55 – 01:19)

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1. What does the staff ask the guest to do?

Sign here
Call a taxi
Fill out a survey

2. Where are the elevators?

On the right
On the left
Behind the desk

3. When is breakfast?

From 7:00 to 10:00 a.m.
From 5:00 to 8:00 a.m.
From 6:00 to 9:00 a.m.

Checking in at the Hotel | How to Check in at a Hotel | Beginner Travel English

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1. Which item do you usually show when you check in at a hotel?

A movie ticket
A school book
ID

2. What does it mean to “upgrade” your room?

Leave the hotel quickly
Change to a better room (usually for more money)
Cancel your reservation

3. What does “credit card on file” mean?

The hotel gives you a new card
You must mail your card to the hotel
The hotel keeps your card information for charges

Discussion Questions

Discuss the ideas from this video

Checking in at the Hotel | How to Check in at a Hotel | Beginner Travel English

Have you ever checked in at a hotel? What did you say?
What would you ask about a room before you agree to an upgrade?
Do you think breakfast and gym access are worth $20 per night? Why or why not?
What other hotel information is important at check-in (for example, Wi‑Fi, checkout time)?