Youtube Exercise

B2-C1
How to Control Your Emotions During a Difficult Conversation: The Harvard Business Review Guide

How to Control Your Emotions During a Difficult Conversation: The Harvard Business Review Guide

Harvard Business Review
179K views 4 years ago

Warm-up Questions

  1. What kinds of conversations do you personally find “difficult” at work or in school?
  2. When you try to control your emotions in a tough conversation, what strategies have you already tried?
  3. What do you think a “Harvard Business Review guide” will focus on: feelings, communication skills, or both?